Right of withdrawal/form

Right of Withdrawal

The following right of withdrawal applies to consumers, i.e. any natural person who concludes a legal transaction for purposes that can predominantly not be attributed to their commercial or independent professional activity:

Right of withdrawal

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods. To exercise your right of withdrawal, you must notify us

Sandra Brix

Ringstr. 196a

22145 Hamburg

Phone: +49 (0) 1520-6106688

Email: info@melavastra.com

by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory. To meet the withdrawal deadline, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of revocation

If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choosing a different type of delivery than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period. You will bear the direct cost of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.


Exclusion or premature expiry of the right of withdrawal

Unless otherwise agreed, the right of withdrawal does not apply to contracts

  • for the delivery of goods outside the European Union and the United Kingdom, for delivery to customers who are not covered by the EU Directive on Consumer Rights ,
  • for the supply of goods which are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
  • for the supply of goods which are liable to spoil quickly or whose expiry date would be quickly exceeded;
  • for the delivery of alcoholic beverages, the price of which was agreed upon conclusion of the contract, but which can only be delivered 30 days after conclusion of the contract at the earliest and whose current value depends on fluctuations in the market over which the entrepreneur has no influence;
  • for the delivery of newspapers, magazines or illustrated magazines with the exception of subscription contracts.

The right of withdrawal expires prematurely for contracts

  • for the supply of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been removed after delivery;
  • for the delivery of goods if, after delivery, they have been inseparably mixed with other goods due to their nature;
  • for the supply of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery.


Our request when returning goods

  • Please avoid damaging or contaminating the goods. If possible, please send the goods back to us in their original packaging with all accessories and packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please use suitable packaging to ensure adequate protection against transport damage.

  • Please note that the preceding paragraph is not a prerequisite for the effective exercise of the right of withdrawal.



Sample cancellation form

If you want to cancel the contract, please fill out this form and send it back.


Sandra Brix

Lahmertstrasse 25

12527 Berlin

Email: Info.Melavastra@gmail.com

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*)



ordered on (*)/received on (*) ____________________________________________.

Name of consumer(s) ____________________________________________

Address of the consumer(s)



_________________ _____________________________________________________

Date Signature of the consumer(s) (only if notification is on paper)

(*) Delete as appropriate.